Momos AI Chatbot

Created by Team Momos, Modified on Thu, 16 Oct at 1:42 PM by Team Momos

The Momos AI Chatbot is an intelligent, AI-powered tool that provides a complete solution for managing and responding to customer messages across social media platforms such as Facebook and Instagram. The next section explains how it works and how it can support your operations.


Core Features and Benefits

  • Seamless Integration: Connects with messaging platforms such as Facebook and Instagram, enabling centralized management of customer interactions.
  • Personalized Responses: Analyzes customer questions and feedback to provide tailored replies, ensuring efficient and contextually accurate communication.
  • 24/7 Availability: Delivers continuous support, giving customers quick and reliable responses at any time.



Accessing the Chatbot Builder 

Under Tools, click Automations, then click Chatboth for Direct Messaging



How to set up the chatbot 

✎ Note: The messages configured on this page serve as guidelines for how the chatbot should respond. They are not shown exactly as written to customers. Instead, Momos uses them as reference points to generate natural and context-appropriate replies.


See the step-by-step guide below to help you set up your chatbot:





Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article