How to Share Your Forms
TABLE OF CONTENTS
Google Winback Form:
Only negative rating reviews (1-3 stars) you will be able to share the Winback Form:
- In Inbox, click on the Share Form and pick the form that you would like to send to the customer.
- Customer will receive the form and once they filled it up, you will receive the information of the customer and everything will be trackable in the thread.
Read more about the feedback process here: Handling Negative Feedback
Single Page Contact Us Form:
Short URL:
On the Build Form section, you can customize your short URL by clicking on the pencil icon:
If you can’t save the URL (save button being greyed out), it could be the error caused by:
- Special character error
- Or the URL is already in use or unavailable (URLs are first come first served basis across all brands, and some might already be taken.)
You can copy the url after editing:
You can copy the url on the form builder as well by clicking on the paperclip icon:
QR Code:
There is also an option to download a QR code after editing the url:
Also, in the form builder:
Open Form in New Tab:
The arrow icon leads you to a new tab to open the form itself:
Arrow icon is also present in the form builder:
Iframe Code:
The </> icon gives you access to copy the iframe code so you may publish the Contact Us form to your website
Increasing the height of the form:
- The default iframe code provided by Momo may cause the form to appear “compact.”
- Here’s how you can adjust the code to ensure the form looks great and integrates seamlessly with your website’s layout.
- The iframe code from the Form editor should resemble this:
<iframe src="https://restaurant.momos.io/forms/731ca8db-fc30-4b91-b9ff-5ff856c582bc?id=232590d8-804c-474f-af0c-2e0c137b1132" style="border:0px #ffffff none;"
scrolling="yes"
frameborder="1"
marginheight="0px"
marginwidth="0px"
height="400px"
width="90%"
allowfullscreen>
</iframe>
Adjusting the Height:
- To ensure the form fits your website layout,
- Locate the height attribute in the iframe code.
- Increase its value to expand how much of the form is visible.
- For example, here is a comparison between the “height” value at 400px & 800px
Forms Dashboard:
You can also find the share options in the Forms dashboard when you click on the QR code:
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