Categories & Keywords

Created by Team Momos, Modified on Tue, 2 Jul at 1:21 PM by Team Momos

Categories & Keywords


Here you can have a deep dive on the keywords the customers provided from their feedback. At the top is a percentage summary of positive, neutral and negative mentions.



You can filter based on the following fields.


Sentiment:



Category Group:



Category:



Sub-Category:



Keywords:



There is a visual graph of the sentiments grouped by category group, category group and sub-categories. You can click on the sentiment for a deeper analysis:








This table shows the sentiment score based on location and is grouped by categories. You can click on the sentiment score for a deeper analysis:





At the end of the page are reviews with the highlighted sentiments. You can click on the review to redirect you to the source:


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