Preparing to connect your Grab account

Created by Team Momos, Modified on Thu, 20 Jul 2023 at 12:10 PM by Team Momos

Checking the outlets associated with your Grab account

Note: This walkthrough will be done on the browser version of Grab's merchant portal. The layout may be different from the mobile version, but the steps will be the same.

To begin, log in to Grab's merchant portal at

To ensure that all relevant information is available, the account you are logging in with must be at least a "Owner" level account.

A quick way to check whether the account is such is to check under the "Employees" feature that the account you've logged in with is an "Owner" level.

Once you're in, click on the "Menu" page, you will see all your outlets connected to this Grab account!

Adding additional outlets to your Grab account

If there are outlet locations missing from your account that you'd like to include, please reach out to

your Grab Account Manager or Support Team for help.

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