Setting Up Two-Factor Authentication in Momos

Two-Factor Authentication (2FA) adds an extra layer of security to your Momos account by requiring a second verification step when you log in, in addition to your password.

In this article, we will walk you through how to set up 2FA for your account, and how admins can require it across their entire team.

TABLE OF CONTENTS

• What is Two-Factor Authentication?
• Setting Up 2FA as an Individual User
• Requiring 2FA for All Users (Admins Only)
• Troubleshooting

What is Two-Factor Authentication?

Two-Factor Authentication (2FA) is a security feature that requires you to verify your identity using two methods: your password and a one-time code generated by an authenticator app on your phone.

Momos supports 2FA via an Authenticator App (such as Google Authenticator or Authy). 

Setting Up 2FA as an Individual User

You can set up 2FA directly from your account settings. You will need an authenticator app installed on your phone before getting started. 

For a full step-by-step walkthrough, follow the guide below:

Requiring 2FA for All Users (Admins Only)

If you are an Admin, you can enforce 2FA across your entire organization. Once enabled, all users will be prompted to set up their authenticator app the next time they log in.

For a full step-by-step walkthrough, follow the guide below:

Troubleshooting

I'm being asked to set up 2FA but I already had it enabled.

If you previously used email-based 2FA, your account may have been migrated to require an authenticator app instead. You will need to complete the setup using an authenticator app the next time you log in. Follow the individual user guide to get set up.